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The Summit Exchange Program: A Hands on Learning Experience

The Summit Exchange Program: A Hands on Learning Experience
Nov 17, 2016

I wanted to take an opportunity to discuss one of Summit’s most exciting new initiatives, the Summit Exchange Program. Many of you know that Summit take’s incredible pride in our members and their willingness to share best practices. The peer to peer sharing and relationships that have been cultivated over... continue

Leadership Case Study: What One Summit Member Has Implemented

Leadership Case Study: What One Summit Member Has Implemented
Oct 03, 2016

Recently, I was reviewing this year’s progress with a long-time Summit Member. This year, his company will do approximately $2.5m in revenue. To get there, he is now managing Supervisors in the Field, Office, and Sales. He’s out of much of the day-to-day, but is learning his own lessons in... continue

Stop Solving Problems and Start Sharing the Insomnia

Stop Solving Problems and Start Sharing the Insomnia
Sep 11, 2016

This is the time of year when all of your hard work pays off; the projects are well underway, you have cash in the bank and the phones are still ringing. But things are not always as smooth as all that. This chaotic time can frequently lead to the end... continue

Developing your Coaching Management Style

Developing your Coaching Management Style
Aug 17, 2016

Recently, I read a great book called The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever, By Michael Bungay Stanier. It made a profound impression on me, and I'd like to focus this Blog on its lessons and main themes. Consider this for a moment... continue

Is Now the Time to Pay Down Debt?

Is Now the Time to Pay Down Debt?
Aug 03, 2016

With the busy season upon us, hopefully you are now starting to see what I call, “the turn in cash”. What I mean by that is this: you’ve spent spring ramping up and hiring. Now, in summer, you have your team and are profitably producing at full steam. The result... continue

Lifestyle Business versus Value Business

Lifestyle Business versus Value Business
Jun 29, 2016

When I started Nolan Painting in 1979, I did so with one intention: supporting my lifestyle. As time went on, that lifestyle went from trying to support myself as a college student, to later as a young married man with four kids. I took out money as I needed it... continue

The Power of Body Language

The Power of Body Language
Jun 16, 2016

Recently, a few members of the Summit team attended a Crucial Conversations seminar where we were reminded of the importance of body language. At a time when jobs are running at a ferocious pace, feet on the street are at an all-time high and time is constantly in short supply... continue

Can People Change Their Behaviors?

Can People Change Their Behaviors?
May 25, 2016

Many of my coaching conversations involve discussions about employees, and whether or not they can change. Can they become the ideal employee we want and need them to be? We discuss giving them feedback and creating development plans. Sadly, most times the employee doesn’t change and ends up leaving or... continue

Implement Implementing

Implement Implementing
Apr 28, 2016

So, you just got back from a great conference, or workshop, or speaker. What great content! So many great ideas! You talk about it with your team and maybe get started on a few projects. Three months later, nothing has changed. Has this ever happened to you? Almost every business... continue

The Power of Employee Engagement

The Power of Employee Engagement
Apr 12, 2016

Ask anyone on my team what my most important value is and they’ll say Enthusiasm. Enthusiasm is contagious. To me, an enthusiastic employee is an engaged employee. Engagement is caring …. And caring leads to greater profitability. The problem: the American workforce faces a massive crisis when it comes to... continue

Onboarding New Employees

Onboarding New Employees
Mar 29, 2016

It is that time of year, spring is ramping up and you are thinking of hiring as many people as you can to do as much work as your sales team can sell! Onboarding correctly sets your new employees up for success. Not doing it or doing it haphazardly will... continue

Building Resilience

Building Resilience
Mar 10, 2016

Situational Leadership, by Ken Blanchard, is a leadership training program that I love. In it, Blanchard describes two parts of an individual’s abilities: Competence and Commitment. Recently, I’ve been having a lot of conversations on topics that I think are under the Commitment category. Commitment, as Blanchard describes it, is... continue

Ready, Set, Hire!

Ready, Set, Hire!
Feb 23, 2016

How much time to do spend thinking about hiring the right employees? Now consider how much time to you spend on implementing creative approaches to recruiting new employees. Do you have a recruiting budget or are you still depending on a “help wanted” ad on craigslist to bring you in... continue

Guest Post: Establishing Values to Build a Rock Star Team

Guest Post: Establishing Values to Build a Rock Star Team
Feb 04, 2016

*Thanks to Mike Moffit for this guest post. Mike is the owner of DMP Painting located in Wakefield, RI. He has been with Summit for over 9 years. A company’s most important assets are its people. This has been a mantra that we’ve all chanted year after year. Over the... continue

Your 2016 Vision and Goals

Your 2016 Vision and Goals
Jan 06, 2016

Companies that hit their goals don’t do so flying by the seat of their pants; they come up with a plan and stick to it! Many of you’re working on this year’s business plan, looking at projected revenue, growth, FOS goals, equipment needs, training and much more. It’s safe to... continue

Big Rocks and Action Items

Big Rocks and Action Items
Dec 10, 2015

For most of you, the budgeting process for 2016 is complete and, as Brian wrote in our last blog, now is the time to move into the annual planning that will make all that revenue happen. I want to take this opportunity to focus in on the Annual Action Item... continue

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