Blog & Podcast Show Notes
At this point in the year, many of you probably have a pile of estimates on your desk right now. Many of them you may have thought you would have…
Wow! This mural was a whole lot of WOW! (and that is in all caps!) We have done funnier, brighter, more cheery or more patriotic murals, but this one…
Last week, I sat in on a Crew Leader training session with Summit Coach Conal Mulreany. Below is a highlight from his training:
Dealing with…
I’m still on the “Know – Show – Do – Review” kick. This is because most of you are bringing in new hires this month. It’s very important to have…
In November of 2010, Summit Services, Inc, made the transition to Cloud Computing with great success. As a result, we got rid of our in-house…
Good communication is critical to an organization. Though this may seem obvious, the reality is organizations struggle every day with…
Getting out of the hourglass means getting things done through other people. However, as Kevin discussed in last week’s blog, people do things…
Excerpts from Jill Reed’s Conference call on April 22, 2011
Matching the Call to Your Brand
The incoming call process is often the first impression…
When I think about leadership, I think about two things — Empathy and Vision. I think why would anybody do what I ask them to do? Why would I…
Recently, Summit Sales Trainer, Jim Falk, hosted an awesome teleconference entitled, “How To Do 20 Bids a Week.” On the call, Jim covered time…